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 New to KPN Experia and serious problem
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| Winter |
Geplaatst op 09 October 2009, 12:31
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 Activiteit  Berichten: 3 Lid sinds: 09 Oct 2009 |
Hey guys, Sorry I'm using English instead of Dutch, but my Dutch is only fluent when I speak :-) Anyway, I just received my KPN Experia BOX and unfortunately I've got serious problems. The problem is really simple, I connected to the modem via WiFi card. It shows me log in informations to be filled - username and password. The modem is Thomson TG787v. It keeps asking me for username and password, but under the hardware are only WPA, WEP, PIN and Modem ACCESS codes. Which one should I use to log in. My contract with KPN starts from today. Speaking in advance, my MijnKPN username and password doesn't work with Thomson Gateway. Dank u! |
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| SirPeter |
Geplaatst op 10 October 2009, 14:40
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Activiteit  Berichten: 222 Lid sinds: 10 Oct 2009 |
The Thomson should not ask for an username/password. If you are getting the Thomson screen then that usually means that you are connected with the modem but the modem doesn't receive its signal from KPN. The lights DSL and Internet should be on. If those aren't on then check your cables. |
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| Winter |
Geplaatst op 10 October 2009, 15:09
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Activiteit Berichten: 3 Lid sinds: 09 Oct 2009 |
I was wrong, now it's working fine. Anyway, I managed to log in to my Thomson by using dslan website. There's a kpn username, but I don't know password - would like to change it for my own purpose. |
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